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River Ridge Lodge
River Ridge Lodge
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    • Our Guest Rooms
    • Packages
    • What to Do at the Lodge
    • Optional Breakfast
  • About
    • The Owners
    • Gift Cards
    • Lodge Photo Gallery
    • Lodge Events and Retreats
    • Eco-friendly Practices
  • Explore
    • Things to Do at the Lodge
    • Mahone Bay Things To Do
    • Lunenburg Things to Do
    • South Shore Things to Do
    • Top South Shore Day Trips
    • Mahone Bay Festivals
    • Mahone Bay Restaurants
    • Lunenburg Restaurants
    • Top Mahone Bay Hotels
    • Top Lunenburg Hotels
  • Contact Us
  • Book Now
  • More
    • Home
    • Accommodations
      • Our Guest Rooms
      • Packages
      • What to Do at the Lodge
      • Optional Breakfast
    • About
      • The Owners
      • Gift Cards
      • Lodge Photo Gallery
      • Lodge Events and Retreats
      • Eco-friendly Practices
    • Explore
      • Things to Do at the Lodge
      • Mahone Bay Things To Do
      • Lunenburg Things to Do
      • South Shore Things to Do
      • Top South Shore Day Trips
      • Mahone Bay Festivals
      • Mahone Bay Restaurants
      • Lunenburg Restaurants
      • Top Mahone Bay Hotels
      • Top Lunenburg Hotels
    • Contact Us
    • Book Now
  • Home
  • Accommodations
    • Our Guest Rooms
    • Packages
    • What to Do at the Lodge
    • Optional Breakfast
  • About
    • The Owners
    • Gift Cards
    • Lodge Photo Gallery
    • Lodge Events and Retreats
    • Eco-friendly Practices
  • Explore
    • Things to Do at the Lodge
    • Mahone Bay Things To Do
    • Lunenburg Things to Do
    • South Shore Things to Do
    • Top South Shore Day Trips
    • Mahone Bay Festivals
    • Mahone Bay Restaurants
    • Lunenburg Restaurants
    • Top Mahone Bay Hotels
    • Top Lunenburg Hotels
  • Contact Us
  • Book Now

Terms and Conditions

We would like you to have an enjoyable and memorable stay. To help us provide you with the best possible service, please review the following policies. 

Check-in/Check-out

Check-in: 4-6 pm 

Check-out: 11 am


It greatly helps our daily life if we know when you will arrive; please let us know your approximate check-in time. If you arrive at the airport that day and plan to come straight here, you might want to give us your flight details, so we can check if the flight is delayed, and you don't have to worry.

In case your scheduled arrival time has changed, please notify us.

Early/Late Check-ins

We will accommodate early and late check-in times whenever possible. Please arrange with us in advance. If we don’t know that you will be arriving before or after 4 pm-6 pm, you might arrive at an empty house since we do NOT have a 24-hour front desk.

Cancellation Policy

  • If the booking is cancelled less than 10 days before arrival, then a charge equal to the full booking amount will be made.
  • In the event of a no-show or booking reduction (after arrival date), the booking's full cost is charged. 
  • For multiple room bookings of 3+ nights, a 14-day cancellation policy applies throughout the year.

   

When you reserve a room or rooms, we agree to turn away all other requests for the room(s) you reserved, guaranteeing to hold them for the day(s) you requested. We want our policy to be fair for our guests, yet we also need to prevent income loss to our B&B by cancellations.  

Smoking

Smoking is prohibited inside the building. We ask that you be considerate of other guests when smoking outside. Please ask us for ashtrays.

River Ridge Lodge reserves the right to charge the credit card on file a $250 fee to cover the cost of deep cleaning.

Parking

There is ample free parking available at the lodge.  The guest parking is close to the guest entrance on the left side right after the gate. 

Pets

We adore (most) animals and there are a dog and a cat on-site in the owner’s quarters; however, to ensure the comfort of all our guests and to be able to accommodate guests with allergies, we are unable to accommodate guests' pets.  We will happily work with you to make arrangements for your pet at a local boarding facility.

Baggage

Should your room not be ready yet or you would like to enjoy the property/area before check-in or after check-out, we gladly offer to store your luggage and allow you to park your car on the premise free of charge.

Visitor Policy

River Ridge Lodge is a private place for rest and relaxation for our registered guests. Should you, however, anticipate guests during your stay, please discuss with us first. 

Other House Rules/Policies

  • Rates/Policies are subject to change
  • Use of the dock on the river and the boathouse is entirely at the risk of the Guests
  • To assure all our guests have pleasant and peaceful stay, no unregistered overnight visitors please
  • No open flames or candles in the guest rooms please
  • Unfortunately, we are not wheelchair accessible. Access to all bedrooms/suites requires at least some stairs.
  • We will do our best to make sure all amenities are in working order during the visit, but the guest will not be entitled to any refund due to malfunctions or repair difficulties.
  • We reserve the right to charge guests the cost of rectifying any damage, including deliberate, negligent or reckless act, or omission during their stay to River Ridge Lodge’s property or structure. Should this damage come to light after the guest has departed, we reserve the right to make a charge to guest’s credit/debit card, or send an invoice for the amount required to make good or remedy any such damage, to the registered address. We will make every effort to keep any costs that the guest would incur to a minimum.

Privacy Policy

Last updated [January 15th, 2020]


We respect the privacy of our users and every person who visits our sites https://riverridgelodge.ca/. Here, River Ridge Lodge (“company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at welcometoriverridge@gmail.com.

When you visit our website https://riverridgelodge.ca/ (“Site”, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue the use of our site and our services.


This privacy policy applies to all information collected through our website, including and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the “Site“).  

 

ABOUT US


River Ridge Lodge is a bed and breakfast located off a peaceful riverside road, and offers 2 one-bedroom units, and 1 two-bedroom unit, each with a private ensuite bath.


The Products and Services are offered to the Users through various modes which may include the issue of coupons and vouchers that can be redeemed for various Services.

Our office is in Canada.


Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us. 

 

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services, when participating in activities on the Site (such as using our policy builder) or otherwise contacting us.


The personal information that we collect depends on the context of your interactions with us and the Site, the choices you make and the products and features you use. The personal information we collect can include the following:

Name and Contact Data. We collect your first and last name, email address, postal address, phone number, and other similar contact data.

Credentials. We collect passwords, password hints, and similar security information used for authentication and account access.

Payment Data. We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor and you should review its privacy policies and contact the payment processor directly to respond to your questions.

Information automatically collected

We automatically collect certain information when you visit, use or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site and other technical information.  If you access our site with your mobile device, we may automatically collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and IP address. This information is primarily needed to maintain the security and operation of our Site, and for our internal analytics and reporting purposes.


Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Policy.


Information collected from other Sources

We may obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms (such as Facebook), as well as from other third parties. 


2. HOW DO WE USE YOUR INFORMATION?

We use your personal information for these purposes in reliance on our legitimate business interests (“Business Purposes”), in order to enter into or perform a contract with you (“Contractual”), with your consent (“Consent”), and/or for compliance with our legal obligations (“Legal Reasons”). We indicate the specific processing grounds we rely on next to each purpose listed below.  

We use the information we collect or receive:  

  • To send you marketing and promotional communications for Business Purposes and/or with your Consent. We and/or our third party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time (see the “What are Your Privacy Rights?” section below).
  • To send administrative information to you for related to your account, our business purposes, and/or for legal reasons. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
  • Deliver targeted advertising to you for our Business Purposes and/or with your Consent. We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness. [For more information, see our Cookie Policy.
  • Request Feedback for our Business Purposes and/or with your Consent. We may use your information to request feedback and to contact you about your use of our Site.
  • To protect our Site for Business Purposes and/or Legal Reasons. We may use your information as part of our efforts to keep our Site safe and secure (for example, for fraud monitoring and prevention).
  • To enable user-to-user communications with your consent. We may use your information in order to enable user-to-user communications with each user’s consent.
  • To enforce our terms, conditions and policies for our business purposes and as legally required.
  • To respond to legal requests and prevent harm as legally required. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
  • For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Site, products, services, marketing and your experience.


3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

We only share and disclose your information in the following situations:

  • Compliance with Laws. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
  • Vital Interests and Legal Rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
  • Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Site, which will enable them to collect data about how you interact with the Site over time.  This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Third-Party Advertisers. We may use third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to our Site and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you. See our Cookie Policy for further information.
  • Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honour this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
  • Business Partners. We may share your information with our business partners to offer you certain products, services or promotions.
  • With your Consent. We may disclose your personal information for any other purpose with your consent.
  • Other Users. When you share personal information (for example, by posting comments, contributions or other content to the Site) or otherwise interact with public areas of the Site, such personal information may be viewed by all users and may be publicly distributed outside the Site in perpetuity.


4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.


5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

The Site may contain advertisements from third parties that are not affiliated with us and which may link to other websites, online services or mobile applications. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services or applications that may be linked to or from the Site. You should review the policies of such third parties and contact them directly to respond to your questions.


6. HOW LONG DO WE KEEP YOUR INFORMATION?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than 90 days past the termination of your account.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.


7. HOW DO WE KEEP YOUR INFORMATION SAFE?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk. You should only access the services within a secure environment.


8. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly solicit data from or market to children under 16 years of age.  By using the Site, you represent that you are at least 16 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Site.  If we learn that personal information from users less than 16 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.  If you become aware of any data we have collected from children under age 18, please contact us at welcometoriverridge@gmail.com.


9. WHAT ARE YOUR PRIVACY RIGHTS?

Personal Information

You may at any time review or change the information by:

  • Contacting us using the contact information provided below

You can request to delete your information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Site. 

Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account. You can also opt-out by:

  • Contacting us using the contact information provided below


10. DO WE MAKE UPDATES TO THIS POLICY?

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.


11. HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have questions or comments about this policy, email us at welcometoriverridge@gmail.com. 

Cookie Policy

Cookies

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. In general, cookies have two main purposes: to improve your browsing experience by remembering your actions and preferences, and to help us analyze our website traffic.


What to do with Cookies?

We uses cookies to help us analyze traffic to the Website, to help us improve website performance and usability, and to make the Website more secure. Third-party cookies help us use Google Analytics to count, track and analyze visits to the Website. This helps us understand how people are using our websites and where we need to make improvements. These third-party cookies do not specifically identify you.


Types & Category of Cookies used

List category of cookies used in https://riverridgelodge.ca/  For example: 

a) Authentication

If you sign in to https://riverridgelodge.ca, Cookies help us show users the right information and personalize the experience to the users. 

b) Security 

We use cookies to enable and support our security features, and to help us detect malicious activity violations of our Terms and Conditions. 

c) Performance, Analytics, Research & 


Advertising 

Cookies help us learn how well our site and web products perform in different locations. We also use these to understand, improve, and research products, features, and services, including when you access this site https://riverridgelodge.ca/ from other websites, applications, or devices such as your work computer or your mobile device. We also use third party cookies to improve and personalize our marketing messages/communications with you.


Control cookies

You are always free to delete cookies that are already on your computer through your browser settings, and you can set most browsers to prevent them from being added to your computer. However, this may prevent you from using certain features on the Website.

Disclaimer

The information contained in this website is for general information purposes only. The information is provided by https://riverridgelodge.ca (“River Ridge Lodge” or “we”). 


River Ridge Lodge is a bed and breakfast located of a peaceful riverside road, and offers 2 one-bedroom units, and 1 two-bedroom unit, each with a private ensuite bath.


You understand and agree that we (a) do not guarantee the accuracy, completeness, validity, or timeliness of information listed by us or any third parties; and (b) shall not be responsible for any materials posted by us or any third party. You shall use your own judgment, caution, and common sense in evaluating any prospective methods or offers and any information provided by us or any third party.


Further, we shall not be liable for direct, indirect consequential or any other form of loss or damage that may be suffered by a user through the use of the https://riverridgelodge.ca/ Website including loss of data or information or any kind of financial or physical loss or damage.


General: 

The website, its content and service are provided on an “as is” and “as available” basis without any warranties of any kind, including that the website will operate error-free or that the website, its servers, its content or its service are free of computer viruses or similar contamination or destructive features. Although River Ridge Lodge seeks to maintain safe, secure, accurate, and well-functioning services, we cannot guarantee the continuous operation of or access to our services, and there may at times be inadvertent technical or factual errors or inaccuracies.


A) No warranties. 

River Ridge Lodge specifically (but without limitation) disclaims 

a. Any implied warranties of merchantability, fitness for a particular purpose, quiet enjoyment, or non-infringement; and 

b. Any warranties arising out of course-of-dealing, usage, or trade. You assume all risk for any/all damages that may result from your use of or access to the services. River Ridge Lodge shall not be responsible for the loss of, damage to, or unavailability of any information you have made available through the services, and you are solely responsible for ensuring that you have backup copies of any information you have made available through the services.


B) No guarantee of accuracy.

River Ridge Lodge does not guarantee the accuracy of, and disclaims all liability for, any errors or other inaccuracies in the information, content, recommendations, and materials made available through the services.


C) No warranties regarding third parties. Riverridgelodge.ca makes no representations, warranties, or guarantees, express or implied, regarding any third party service or advice provided by a third party.

Every effort is made to keep the website up and running smoothly. However, River Ridge Lodge takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

If you require any more information or have any questions about our site's disclaimer, please feel free to contact us by email at welcometoriverridge@gmail.com. 

Website Terms and Conditions

This Agreement was last revised on September 28th, 2022.


Contents

I.  INTRODUCTION

II.  DEFINITIONS

III. INTERPRETATION

IV. INTRODUCTION AND SCOPE

V.  SERVICES

VI. MODIFICATIONS TO THE SERVICE

VII. USER CONTENT

VIII. BOOKING AND ORDERING

IX. RESERVATION

X.  LIMITED GUARANTEE

XI. GEOGRAPHIC RESTRICTION

XII. CUSTOMER RESPONSIBILITIES

XIII. EXCLUSION OF LIABILITY

XIV. COPYRIGHT INFRINGEMENT

XV. THIRD PARTY LINKS

XVI. PERSONAL INFORMATION AND PRIVACY POLICY

XVII. ERRORS, INACCURACIES AND OMISSIONS

XVIII. DISCLAIMER OF WARRANTIES;  LIMITATION OF LIABILITY

XIX. COPYRIGHT AND TRADEMARK

XX. INDEMNIFICATION

XXI. MISCELLANEOUS


I. INTRODUCTION

https://riverridgelodge.ca/ (“we,” “us,” or “our”) welcomes you.  

River Ridge Lodge is a bed and breakfast located off a peaceful riverside road, and offers 2 one-bedroom units, and 1 two-bedroom unit, each with a private ensuite.


We offer you access to our services through our “Website” (defined below) subject to the following Terms of Service, which may be updated by us from time to time without notice to you.  By accessing and using this Website, you acknowledge that you have read, understood and agree to be lawfully bound by these terms and conditions and our Privacy Policy, which are hereby incorporated by reference (collectively, this “Agreement”). In case you do not agree with any of these terms, then please do use the Website.


II. DEFINITIONS

· “Agreement” denotes to this Terms and Conditions and the Privacy Policy and other documents provided to you by the Website; 

· “Service” or “Services” denotes any service shown below, which we may offer from our Website. 

· “User”, “You” and “your” are denotes to the person who is accessing for taking any service from us. User shall include the company, partnership, sole trader, person, body corporate or association taking services of this Website;

· “Customer” refers to the user accessing the website for taking any service available on the website;

· “We”, “us”, “our” and “Company” are references to River Ridge Lodge;

· ”Website” shall mean and include "https://riverridgelodge.ca", mobile-application(“App”) and any successor Website of the Company or any of its affiliates;

· "Customer Account” shall mean an electronic account opened for the customer for availing various services offered in the website;


III. INTERPRETATION

· All references to singular include plural and vice versa and the word "includes" should be construed as "without limitation".

· Words importing any gender shall include all the other genders.

· Reference to any statute, ordinance or other law includes all regulations and other instruments and all consolidations, amendments, re-enactments or replacements for the time being in force.

· All headings, bold typing and italics (if any) have been inserted for convenience of reference only and do not define limit or effect the meaning or interpretation of the terms of this Agreement.


IV. INTRODUCTION AND SCOPE

· Acceptance. By using the Website in any manner, you are bound by these Terms and Conditions, as well as the terms of the Agreement identified above. In case you do not accept the terms, then please do not use the Website. If you are accepting these Terms on behalf of a Company, organization, government, or other legal entity, you hereby represent and warrant that (a) you are legally authorized to do so, (b) the entity agrees to be legally bound by the Terms, and (c) neither you nor the entity is barred from using the Services or accepting the Terms under the laws of the applicable jurisdiction.

· Scope. These Terms govern your use of the Website and the Services. Except as otherwise specified, these Terms do not apply to Third-Party Products or Services, which are governed by their own terms of service.

· Eligibility: Certain Service of the Website is not available to minors under the age of 16 or to any users suspended or removed from the system by us for any reason. 

· Electronic Communication: When you use this Website or send e-mails and other electronic communications from your desktop or mobile device to us, you are communicating with us electronically. By sending, you agree to receive a reply communications from us electronically in the same format and you can keep copies of these communications for your records.


V. SERVICES

River Ridge Lodge is a bed and breakfast located off a peaceful riverside road, and offers 2 one-bedroom units, and 1 two-bedroom unit, each with a private ensuite. 

 

The Products and Services are offered to the Users through various modes which may include the issue of coupons and vouchers that can be redeemed for various Services.


VI. MODIFICATIONS TO THE SERVICE 

We reserve the right, in its discretion, to change, modify, add to, or remove portions of the Terms (collectively, “Changes”), at any time. We may notify you of Changes by sending an email to the address identified in your Account or by posting a revised version of the Terms incorporating the Changes to its Website. Your unrelenting use of the Website or Services ensuing notice of the Modifications (or posting of the Terms incorporating the Modifications in the event your email address is no longer lawful, is obstructed, or is otherwise not able to obtain the notice) will mean that you agree to the Changes. Such Modifications will apply prospectively beginning on the date, the Changes are posted to the Website.


VII. USER CONTENT

A. Content Responsibility. 

The website permitted you to post comments, feedback etc. but you are solely responsible for the content posted by you and once the content is provided by you, it is not always be removed or withdrawn. It is you all your risk and accountability towards reliability and quality. You represent that you have required permission to use the content.

When posting content to the website, please do not post content that:

  • contains ill-mannered, profane, abusive, racist or hateful language or expressions, text, photographs or  illustrations that are pornographic or in poor taste, inflammatory attacks of a personal, racial or religious nature
  • is defamatory, threatening, disparaging, grossly inflammatory, false, misleading, fraudulent, inaccurate, unfair, contains gross exaggeration or unsubstantiated claims
  • violates the privacy rights of any third party, is unreasonably harmful or offensive to any individual or community
  • discriminates on the grounds of race, religion, national origin, gender, age, marital status, sexual orientation or disability, or refers to such matters in any manner prohibited by law
  • violates or inappropriately encourages the violation of any municipal, state, federal or international law, rule, regulation or ordinance
  • uses or attempts to use another's account, password, service or system except as expressly permitted by the terms of use uploads or transmits viruses or other harmful, disruptive or destructive files
  • sends repeated messages related to another user and/or makes derogatory or offensive comments about another individual or repeats prior posting of the same message under multiple emails or subjects
  • Information or data which are unlawfully obtained

Our staff reviews all content submitted. Any submitted content that includes, but is not limited to the following, will be refused. If repeated violations occur, we reserve the right to cancel user access to website without advanced notice.


VIII. BOOKING AND ORDERING

· All the purchase or booking from this website shall be governed by our terms and conditions.

· If you make an Order for booking room or any service from our website. At the time ordering, while providing your details it is your duty to be careful and warrant that the information provided are true and accurate. 

· Payment mode shall be: 

o Online: Credit Cards

Credit cards are accepted via Square or Stripe merchant services. Accepted cards are: Visa / MasterCard / Discover/ American Express. Debit cards are accepted if they have a Visa or MasterCard logo.

· We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your booking and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing from the Website.

· Any booking that you place with us is subject to acceptance by us. When you make your order online we will provide you an email to confirm that we have received it. 

·  We may refuse or be unable to process your booking if:

· Your card does not give authorization for the payment of purchase price.

· You do not meet the eligibility to order criteria set out above.

You must notify us instantly if any particulars are inappropriate. 

· We are happy to support you if there is any issue you can contact our back-office team for any inquiry or problem.

· For cancellation and refund of booking. Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room. You can contact us at +1 902-531-2284 or email us at: welcometoriverridge@gmail.com.

· We take customer feedback very seriously and use it to constantly improve our products and quality of service.

· Promotional offer: We may display or provide information regarding specific programs, offers, or promotions (“Promotional Offers”). Any such Promotional Offer is subject to its specific terms, conditions and restrictions. Please refer to and read carefully the terms, conditions and restrictions of each Promotional Offer. We reserves the right to alter or withdraw any Promotional Offer at any time without notice. Each Promotional Offer is void where prohibited by law.


IX. RESERVATION

We provides the Site solely to permit you to determine the availability of our services. You may only use the Site to make legitimate reservations or purchases for yourself and your invited guests or an individual for whom you are authorized in advance to act. Unless you have obtained prior written permission from us, you may not use the Site to make reservations or purchases for other purposes, including without limitation for purposes of reselling rooms or reservations, posting, marketing, advertising, or otherwise distributing rooms, reservations, or availability (including without limitation on third-party web sites), making false, fraudulent, or speculative reservations, reserving rooms in anticipation of demand, or making reservations for commercial purposes (such as reselling rooms). Reservations made in violation of these Terms & Conditions may be cancelled without notice in our sole discretion. We further reserves the right to cancel reservations without notice that are transferred in violation of these Terms & Conditions.


X. LIMITED GUARANTEE

By this Website:

· We provide an opportunity for you to avail the offered Services from our Website.

· We do not provide any warranty or guarantee that the service descriptions are accurate, complete, reliable, current, or error-free. If a Services offered by the Website is not as described, your sole remedy is to intimate us about Services for taking further action.


XI. GEOGRAPHIC RESTRICTION

We reserve the right, but not the obligation, to limit the usage or supply of any service to any person, geographic region or jurisdiction. We may use this right as per the necessity. We reserve the right to suspend any Service at any time. Any offer to provide any Service made on this Website is invalid where banned.


XII. CUSTOMER RESPONSIBILITIES

· You shall use the Service and Website for a lawful purpose and comply with all the applicable laws while using the Website;

· You shall not upload, any content that:

o Defamatory, infringes any trademark, copyright or any proprietary rights of any person or affect any one’s privacy, contain violence or hate speech, including any sensitive information about any person.

· You shall not use or access the Website for collecting any market research for some competing business;

· You shall not misrepresent or personate any person or entity for any false or illegal purpose;

· You shall not use any virus, hacking tool for interfering in the operation of the Website or data and files of the Website;

· You will not use any device, scraper or any automated thing to access the Website for any mean without taking permission.

· You will inform us about anything is inappropriate or  you can inform us if you find something illegal;

· You will not interfere with or try to interrupt the proper operation of the Website through the use of any virus, device, information collection or transmission mechanism, software or routine, or access or try to gain access to any data, files, or passwords connected to the Website through hacking, password or data mining, or any other means;

· You will not cover, obscure, block, or in any way interfere with any advertisements and/or safety features (e.g., report abuse button) on the Website;   

· You will not take any action that levies or may levy (in our sole decision) an unreasonable or unreasonably big load on our technical arrangement; and

· You will let us know about unsuitable content of which you become aware.  If you discover something that infringes any law, please let us know, and we’ll review it.

We reserve the right, in our sole and absolute discretion, to deny you access to the Website or any service, or any portion of the Website or service, without notice, and to remove any content.


XIII. EXCLUSION OF LIABILITY

You understand and agree that we (a) do not guarantee the accuracy, completeness, validity, or timeliness of information listed by us or any third parties; and (b) shall not be responsible for any materials posted by us or any third party. You shall use your own judgment, caution, and common sense in evaluating any prospective methods or offers and any information provided by us or any third party.

Further, we shall not be liable for direct, indirect consequential or any other form of loss or damage that may be suffered by a user through the use of the https://riverridgelodge.ca/ Website including loss of data or information or any kind of financial or physical loss or damage.

In no event shall River Ridge Lodge, nor its Owner, directors, employees, partners, agents, suppliers, or affiliates, be accountable for any indirect, incidental, special, eventful or exemplary costs, including without limitation, loss of proceeds, figures, usage, goodwill, or other intangible losses, consequential from (i) your use or access of or failure to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content attained from the Service; and (iv) unlawful access, use or alteration of your transmissions or content, whether or not based on guarantee, agreement, domestic wrong (including carelessness) or any other lawful concept, whether or not we've been aware of the possibility of such damage, and even if a cure set forth herein is originated to have futile of its important purpose.


XIV. COPYRIGHT INFRINGEMENT

If you have an intellectual property rights-related complaint about material posted on the website, you may contact us using the information below.

ATTN: Legal Department (Copyright Notification)

Email: welcometoriverridge@gmail.com


Any notice alleging that materials hosted by or distributed through the website infringe intellectual property rights must include the following information:

· an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other right being infringed;

· a description of the copyrighted work or other intellectual property that you claim has been infringed;

· a description of the material that you claim is infringing and where it is located on the Website;

· your address, telephone number, and email address;

· a statement by you that you have a good faith belief that the use of the materials on the Service of which you are complaining is not authorized by the copyright owner, its agent, or the law; and

· a statement by you that the above information in your notice is accurate and that, under penalty of perjury, you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner's behalf.


XV. THIRD PARTY LINKS

The Website may comprise links to external or third-party Websites (“External Sites”).  These links are provided exclusively as ease to you and not as an authorization by us of the content on such External Sites.  The content of such External Sites is created and used by others.  You can communicate the site administrator for those External Sites.  We are not accountable for the content provided in the link of any External Sites and do not provide any representations about the content or correctness of the information on such External Sites.  You should take safety measure when you are downloading files from all these Websites to safeguards your computer from viruses and other critical programs. If you agree to access linked External Sites, you do so at your own risk.


XVI. PERSONAL INFORMATION AND PRIVACY POLICY

By accessing or using this Website, you approve us to use, store or otherwise process your personal information as per our Privacy Policy.


XVII. ERRORS, INACCURACIES AND OMISSIONS

Every effort has been taken to ensure that the information offered on this Website is accurate and error-free. We apologize for any errors or omissions that may have occurred. We cannot give you any warranty that usage of the Website will be error-free or fit for purpose, timely, that defects will be amended, or that the site or the server that makes it available are free of viruses or bugs or signifies the full functionality, accuracy, reliability of the Website and we do not make any warranty whatsoever, whether express or implied, relating to fitness for purpose, or accuracy.


XVIII. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

THE WEBSITE AND THE SERVICE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES OF ANY KIND, INCLUDING THAT THE WEBSITE WILL OPERATE ERROR-FREE OR THAT THE WEBSITE, ITS SERVERS OR ITS CONTENT OR SERVICE ARE FREE OF COMPUTER VIRUSES OR SIMILAR CONTAMINATION OR DESTRUCTIVE FEATURES.

WE DISCLAIM ALL LICENSES OR WARRANTIES, INCLUDING, BUT NOT LIMITED TO, LICENSES OR WARRANTIES OF TITLE, MERCHANTABILITY, NON-VIOLATION OF THIRD PARTIES’ RIGHTS, AND FITNESS FOR PARTICULAR PURPOSE AND ANY WARRANTIES ARISING FROM A MATTER OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE. IN RELATION WITH ANY WARRANTY, CONTRACT, OR COMMON LAW TORT CLAIMS: (I) WE SHALL NOT BE LIABLE FOR ANY UNINTENDED, INCIDENTAL, OR SUBSTANTIAL DAMAGES, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS STOPPAGE  RESULTING FROM THE USE OR INABILITY TO ACCESS AND USE THE WEBSITE OR THE CONTENT, EVEN IF WE HAVE BEEN RECOMMENDED OF THE POSSIBILITY OF SUCH DAMAGES; AND (II) ANY DIRECT DAMAGES THAT YOU MAY SUFFER AS A RESULT OF YOUR USE OF THE WEBSITE OR THE CONTENT SHALL BE LIMITED TO THE MONIES YOU HAVE PAID US IN CONNECTION WITH YOUR USE OF THE WEBSITE DURING THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENTS GIVING RISE TO THE CLAIM.

THE WEBSITE MAY COMPRISE TECHNICAL INCORRECTNESS OR TYPOGRAPHICAL ERRORS OR OMISSIONS. UNLESS REQUIRED BY APPLICABLE LAWS, WE ARE NOT ACCOUNTABLE FOR ANY SUCH TYPOGRAPHICAL, TECHNICAL, OR PRICING ERRORS RECORDED ON THE WEBSITE.  THE WEBSITE MAY CONTAIN INFORMATION ON CERTAIN SERVICES, NOT ALL OF WHICH ARE AVAILABLE IN EVERY LOCATION.  A REFERENCE TO A SERVICE ON THE WEBSITES DOES NOT SUGGEST THAT SUCH SERVICE IS OR WILL BE ACCESSIBLE IN YOUR LOCATION.  WE RESERVE THE RIGHT TO DO CHANGES, CORRECTIONS, AND/OR IMPROVEMENTS TO THE WEBSITE AT ANY TIME WITHOUT NOTICE.


XIX.  COPYRIGHT AND TRADEMARK

The Website contains material, such as software, text, graphics, images, designs, sound recordings, audiovisual works, and other the material provided by or on behalf of us (collectively referred to as the “Content”).  The Content may be possessed by us or third parties.   Unauthorized use of the Content may infringe copyright, trademark, and other laws.  You have no rights in or to the Content, and you will not take the Content except as allowed under this Agreement.  No other use is allowed without prior written consent from us.  You must recollect all copyright and other proprietary notices contained in the original Content on any copy you make of the Content.  You may not transfer, provide license or sub-license, sell, or modify the Content or reproduce, display, publicly perform, make a derivative version of, distribute, or otherwise use the Content in any way for any public or commercial purpose.  The use or posting of the Content on any other Website or in a networked computer environment for any purpose is expressly prohibited.

If you infringe any part of this Agreement, your permission to access and/or use the Content and the Website automatically terminates and you must immediately destroy any copies you have made of the Content.

Our trademarks, service marks, and logos used and displayed on the Website are registered and unregistered trademarks or service marks of us.  Other company, product, and service names located on the Website may be trademarks or service marks owned by others (the “Third-Party Trademarks,” and, collectively with us, the "Trademarks”).  Nothing on the Website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use the Trademarks, without our prior written permission specific for each such use. None of the Content may be retransmitted without our express, written consent for each and every instance.


XX. INDEMNIFICATION

You agree to defend, indemnify, and hold us and our officers, directors, employees, successors, licensees, and assigns harmless from and against any claims, actions, or demands, including, without limitation, reasonable legal and accounting fees, arising or resulting from your breach of this Agreement or your misuse of the Content or the Website.  We shall provide notice to you of any such claim, suit, or proceeding and shall assist you, at your expense, in defending any such claim, suit, or proceeding.  We reserve the right, at your expense, to assume the exclusive defense and control of any matter that is subject to indemnification under this section.  In such case, you agree to cooperate with any reasonable requests assisting our defence of such matter.


XXI. MISCELLANEOUS

SEVERABILITY

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect and enforceable.


TERMINATION

Term. The Services will be provided to you can be cancelled or terminated by us. We may terminate these Services at any time, with or without cause, upon written notice. We will have no liability to you or any third party because of such termination. Termination of these Terms will terminate all of your Services subscriptions.

Effect of Termination. Upon termination of these Terms for any reason, or cancellation or expiration of your Services: (a) We will cease providing the Services; (b) you will not be entitled to any refunds or usage fees, or any other fees, pro-rata or otherwise; (c) any fees you owe to us will immediately become due and payable in full, and (d) we may delete your archived data within 30 days. All sections of the Terms that expressly provide for survival, or by their nature should survive, will survive termination of the Terms, including, without limitation, indemnification, warranty disclaimers, and limitations of liability.


ENTIRE AGREEMENT

This Agreement constitutes the entire agreement between the parties hereto with respect to the subject matter contained in this Agreement.


GOVERNING LAW AND JUDICIAL RECOURSE

The terms herein will be governed by and construed in accordance with the law of the Canada without giving effect to any principles or conflicts of law. The courts of the Canada shall have exclusive jurisdiction over any dispute arising from the use of the Website.


FORCE MAJEURE

We will have no liability to you, your users, or any third party for any failure us to perform its obligations under these Terms in the event that such non-performance arises as a result of the occurrence of an event beyond the reasonable control of us, including, without limitation, an act of war or terrorism, natural disaster, failure of electricity supply, riot, civil disorder, or civil commotion or other force majeure event.


HOSTING SERVICES 

We have entered into arrangements with one or more third parties for hosting services that are essential to the Services incorporated within the Services and without which the Services could not be provided to you.


ASSIGNMENT

The Company shall have the right to assign/transfer these presents to any third party including its holding company, subsidiaries, affiliates, associates and group companies, without any consent of the User.


CONTACT INFORMATION

If you have any questions about these Terms, please contact us at welcometoriverridge@gmail.com.

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River Ridge Lodge

28 Silver Point Rd, Mahone Bay (Martins River), Nova Scotia B0J 2E0 - Email: welcometoriverridge@gmail.com

Bus: 902-531-2284 - Cell: (778) 887-7444

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